Talk to us
A person reads every message โ there is no ticket system and no bot. Before a competition season we are busiest, so email is the quickest route if you need an answer today.
Asking about something you already ordered? Send the order number from your confirmation email and we can help in one reply instead of three.
Studio address
Shop 113, 1st Floor, Building 2, Central Zone,
Jiaxing International Furniture Materials Center,
Plot E-01-02, Dongshan Industrial Park, Dongshan Subdistrict,
Nankang District, Ganzhou, Jiangxi, China
We are an online studio โ every dress is made in our own workshop in China and shipped worldwide with tracking. There is no walk-in showroom; write to us any time and a person will answer.
What people usually write about
Send one photo or one sentence โ a colour combination, a dress you saw at a competition, a costume from a programme. You get a firm price and what is possible, not a range. Ask for a price โ
Not sure how to take one of the nine measurements? Send us a photo with the tape in place and we will tell you whether it looks right. The guide is on every product page.
Quote the order number. Tracking numbers show on your orders page as soon as the courier issues them.
Tell us the quantity, the styles and the date you need them by; group orders are priced by hand. Put coach, club or wholesale in the subject line and it lands with the right person โ codes to hand to your own skaters, points for every skater you bring in, and trade pricing for volume are all on the partnership page.